Returns & Exchanges
At Sheetal Batra, we strive to ensure your complete satisfaction with our handcrafted luxury ensembles. If your purchase does not meet your expectations, we offer a seamless return and exchange process within 7 days of delivery for eligible items.
Initiate Request
Contact our customer care team via email or WhatsApp within 48 hours of receiving your order to notify us of your intent to return or exchange.
Quality Inspection
Ensure the garment is unworn, unwashed, and has all original tags and luxury packaging intact to qualify for a successful return process.
Secure Packaging
Pack the item securely in its original box and wait for our authorized courier partner to arrive for the scheduled reverse pickup from your doorstep.
Refund Processing
Once our artisans verify the product's condition at our warehouse, your refund or store credit will be processed within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing